FAQs

Studio Policies

Cancellation

Our class sizes are small and each spot reserved is just for you. In order to refill spots, we need a bit of a heads-up.

A full refund requires 2 days notice for a one-time class/workshop and at least 5 days notice before the first day of a 6 week course.

Sick kid? Sick yourself? Life get in the way at the last minute? It happens. Cancelations with 24 hours notice may be given credit towards a future class.

Please contact us at reclaimceramics@gmail.com if you need to cancel.

Finished Work

Pottery for most classes goes through 4 phases: drying, bisque firing, glazing, glaze firing. Due to this process, your work will be available 4-5 weeks after the end of your class.

You should receive an email when your work is ready to go home with you. Any work that is unclaimed after 2 weeks will be disposed of. That makes us very sad but we just do not have the space to store old work.

Ceramics are fragile and the firing process can be unpredictable. We will take every professional precaution to make sure your work makes it back you looking amazing but, please know that cracks, chips, etc. can happen. If any finished piece becomes completely lost or broken due to actions of the studio, we will do our best to make it right with you.

F

Studio Agreement

Studio Safety Guidelines

To ensure a safe and positive experience for everyone in the studio, please review and follow the guidelines below.

  • -While learning to use studio equipment, always follow the instructions and safety recommendations provided by your instructor.

  • -Do not use any equipment you are unfamiliar with or have not been instructed to use.

  • -Students are not permitted to operate the kiln(s) or transfer work contained in the kilns.

Liability Wavier

By completing a booking, participants acknowledge that there can be risks associated with using pottery equipment at Reclaim Ceramics.

Participants confirm that they have read and understand the Safety & Studio Guidelines above, are participating voluntarily, and have no medical or physical conditions that would increase the risk of injury while engaging in studio activities.

In consideration of being permitted to participate in activities at Reclaim Ceramics, participants agree to release and hold harmless Reclaim Ceramics, its owners, management, instructors, employees, agents, representatives, successors, and assigns from any and all claims, liabilities, damages, demands, costs, or expenses—present or future—arising out of or related to participation in studio activities, including travel to and from the studio.

​This waiver includes, but is not limited to, claims based on alleged negligence or any act or omission of the parties listed above, as well as injury or loss of personal property.